Returns & Exchanges

At 5feet11, we want you to be completely satisfied with your luxury fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with all tags attached.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided in our portal and drop off the package at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing